Policies + Practices

 

Studio Terms & Conditions

Monthly session Set Up

To streamline the bookkeeping process, and maintain the consistency of your learning, we will take a few minutes at the beginning of the month to settle payment and dates for lessons for that month.

Openness

Please make all payments and scheduling using this website. If this website is un-friendly to use, no worries. Talk to Ben, you and he will come up with a solution.

Rescheduling

Use the “Reminder” emails for all reschedules. Reschedules made less than 48-hours, will be rescheduled for a fee of 50% the full amount of the lesson.

Cancelling

Use the “Reminder” emails for all cancellations. To cancel and forfeit your payment, just click the cancel button and you are good to go.

48 hour Cancellation

Any lesson cancelled 49 hours or less will be charged the full amount of the lesson or forfeit a balance on any gift certificate.

Transferability

All lessons that are paid for in advance may be transfered to a person of your choice.

Non-Refund

We are unable to make refunds so please be sure to double check the purchase amount before committing to the lessons you have scheduled.

hygiene and safety

  • Enter the studio on the hour of your lesson.

  • You may bring in to the studio your car keys, towel, water bottle and socks. All other items like bags, purse, cell phone, change of clothes can be a distraction to your learning and the teacher.

  • Face Mask is not required.

  • Washing your hands frequently will be an added protection for you and others in the studio.

  • Bring a clean pair of socks from home and put them on after entering the studio.

  • A healthy distance between you and your instructor will help to lower the risk of all communicable diseases.

  • Sanitize your apparatus after use.